SHIPPING & RETURNS
WHEN DO WE SHIP?
Orders placed with Standard Shipping are estimated to ship within 1-3 business days from when the order was placed. Our estimated shipping time is based on several factors, including the type of product you have ordered, and how quickly we can obtain and assemble items for shipment. Orders for multiple items can sometimes take longer to assemble before we are able to ship and may be shipped in multiple packages.
All firearms must be shipped to a Federally Licensed Firearms dealer. The shipping time for weapons is also dependent on whether or not we have the receiving dealer’s Federal Firearms License (FFL) on file, or if we need to obtain that from them. Shipments are processed Monday through Friday from 9 a.m. to 6 p.m. ET.
Orders placed after 3 p.m. ET for Standard or Express Shipping may not be processed until the next business day.
WHERE CAN WE SHIP TO?
Anywhere in the continental United States where compliant with state, federal, and local laws. Alaska and Hawaii- additional charges may apply- please call before placing your order. We do not currently offer shipping outside of the United States. Some restrictions may apply.
IMPORTANT: YOU ARE RESPONSIBLE FOR KNOWING YOUR STATE LAWS. IF YOU LIVE IN A HEAVILY REGULATED STATE YOU MAY ONLY PURCHASE MERCHANDISE DEEMED LEGAL IN YOUR STATE. IF WE DISCOVER THAT YOU HAVE PURCHASED AN ILLEGAL ITEM BASED ON YOUR STATE REGULATIONS THERE WILL BE PENALTIES. WE WILL CHARGE A 15% FEE FOR RESTOCKING, PREPACKAGING, AND CREDIT CARD FEES BASED ON THE PURCHASE PRICE.
WHEN IN DOUBT PLEASE EMAIL OR CALL US. ASK FOR THE WEB SALES TEAM. WE WANT TO HELP!
If you have questions about when your order shipped, or if you need a copy of your tracking information, please email firstname.lastname@example.org and we will reply as soon as possible.
We cannot ship to PO boxes.
We cannot ship to Seattle, WA, MA, DC, NJ or New York City, Buffalo, or Rochester, NY. New York- for areas not located in the heavily regulated states or cities as just mentioned, we can ship ammunition to an FFL dealer near you. Please email us at email@example.com with any questions.
We no longer ship ammunition to Alaska or Hawaii.
Attention California residents - we can ship ammunition and firearms to a valid licensed ammunition vendor or firearms dealer. Please check with your local FFL dealer, call 912-537-2132, or contact us by email at firstname.lastname@example.org with any questions.
DISCLAIMER: By registering with Brantley's Marine & Guns, you confirm that you are of appropriate age to purchase ammunition and there are no local, state, or federal laws prohibiting you from purchasing, receiving, or owning ammunition.
We cannot ship to Post Office Boxes, a Street Address is required.
Orders will be shipped via UPS or FedEx Ground. Tracking numbers will be provided on all orders.
All orders receive an email confirmation and are updated on the Order Status page.
Brantley's Marine & Guns does not ship outside the continental United States. We do not ship to Massachusetts, Chicago, or any other area within the United States where we are prohibited by federal, state, or local law to ship products.
AMMUNITION AND FIREARMS DISCLAIMER
Firearm possession is transferred in person at an FFL dealer ONLY and not to an individual's home which is against federal law. All applicable state and federal requirements must be successfully completed. You must pass a background check and meet minimum age restrictions. Age must be verified with a current valid state ID. You are responsible for knowing your federal, state, and local laws regarding firearm and ammunition purchase and possession.
Must be at least 18 years of age to purchase long guns and ammunition (21 years in some states). Must be 21 years of age to purchase handguns and handgun ammunition.
RETURN & EXCHANGE POLICY
All firearm and ammunition sales are final!
To process a return for a non-firearm item, you may return the item directly to our store. The item must be in good selling condition and also have the packaging. It is at the store's discretion to return or not. Items that have been picked up for more than 30 days are ineligible for returns.
Any product that has been altered may not be returned (i.e. cut arrows, etc.)
For safety reasons the following items are not returnable: Firearms, Ammunition, Black powder firearms, Primers, Reloading Lead, Brass or Bullets, Treestands, and Mouth Calls
All Electronic Devices and Components Non-Returnable after Leaving the Store!